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FAQ

Find answers to frequently asked questions. The collection of commonly asked questions covers various topics from billing inquiries to account management. Browse through the FAQ page to quickly find the help you need.

Live chat

Access instant assistance from the support team through live chat. Communicate with the team in real time and receive swift answers to your questions. Passionate e-commerce experts are ready to assist you.

Email

Contact the support team through email for any questions that are complex or may require a longer explanation. The support team is ready to assist you in your journey to e-commerce success.

Frequently Asked Questions

Find answers fast: Browse the comprehensive FAQ for quick solutions.

How do I sign up with Montajat?

Go to https://go Montajat.io/signup to sign up.

How can this help my store?

Researching winning products and niches can be extremely difficult and time-consuming for your business. Most of the time, you’ll spend hours researching a product only for it to fail. With Montajat, you receive access to a list of well-researched products that are already proven to have bestseller potential and are validated. No more testing of bad products. You instantly have access to a list of hundreds of winning products you can sell in your own store or marketplace.

Is there a free trial?

Yes, there is a 7-day free trial.

What's special about Montajat?

Montajat uses one of the most advanced product web crawlers available. Written by big data and AI specialists, it can analyze trends and data to reveal true winning products. There is no other product research service like it.

Is Montajat suitable for beginners?

Absolutely! Montajat does the work for you, doesn’t matter where you are on your seller journey.

Can I cancel anytime?

Yes, there are no contractual obligations beyond your current billing cycle. If you cancel, your subscription will end following the current term with no further charges. If you are a new customer, all plans have a 7-day money-back guarantee. If you cancel within this 7-day period, you will receive a full refund.

Which forms of payment do you accept?

Montajat uses secure Stripe payment processing and accepts Visa, Mastercard, American Express, and more. If you don’t have a credit card, you can pay via PayPal as well.

What's special about the products found on Montajat?

Montajat Research Ltd. specializes in product research. Before any product is added, a team of data analysts and researchers makes sure the products are new and have high engagement potential on social media. All added products are tested, validated, and are getting good results.

How often is the Montajat product list updated?

Montajat uses secure Stripe payment processing and accepts Visa, Mastercard, American Express, and more. If you don’t have a credit card, you can pay via PayPal as well.

Do I need to subscribe?

No subscription is necessary in the free version. Use it free of charge for as long as you want.

How often is the Montajat product list updated?

Every day. The number of added products depends on the quality of the products available on the market. Montajat research team focuses on the value of products rather than quantity because the product must match the winning product criteria. The dashboard product list is growing faster every day, and the Montajat Team is working on adding more categories.

Will my subscription renew automatically?

Yes. But your subscription can be cancelled prior to the next renewal period to end your subscription if needed.

Do I have to pay for updates & new features?

You don’t. Each new update or feature released on Montajat is accessible to you. Paid members receive instant access to even more features that are released regularly at zero extra cost.

Is Montajat safe and secure to use?

Yes. All payments are processed through PayPal or Stripe, and there is an SSL certificate to keep all your information safe and secure.

To which e-commerce markets do Montajat products apply?

You can use the products listed on Montajat in any e-commerce market, including Amazon, eBay, and your own store using Shopify, WooCommerce, or other solutions. However, at this point in time, fulfillment only works with Shopify stores.

“Having repeatedly experienced badly trained, outsourced support in many other companies, Montajat support team is really a breath of fresh air. Competent, empathetic, and professional. They are absolute e-commerce experts whose knowledge goes far beyond their product.”

Karim Taz

Operations Manager, Essentials4You

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Montaj Research Ltd, 71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom Company number: 14462289

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